Shipping & Returns
If you need help with your order please do not hesitate to email our support team at firstname.lastname@example.org.
We are proud to offer a 100% Satisfaction guarantee on all of our products. If you're not satisfied with your product for any reason, just email us within 60 days from when your received your item and we will make sure you are taken care of.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Return shipping is non-refundable.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of your refund. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-14 business days depending on your bank processing times.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Our address will be provided in your correspondence with our support team. For all defective or damaged products, we will pay for your shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.